When will you ship my order?
To ensure your food arrives in the best possible condition, we do not ship if it will be in transit over a weekend. Standard orders will ship Monday through Thursday. Orders placed after 12:00 p.m. ET on Thursdays will be shipped the following week in order to minimize time in transit.
To what areas do you ship?
We ship everywhere in the U.S. except for Alaska, Hawaii, and any off-shore United States territories or possessions.
How will my order be shipped?
After being flash-frozen and vacuum-sealed, your order is place with care into an insulated, recyclable cooler. It’s then packed with dry ice to keep it frozen during shipping and delivery. By freezing and vacuum sealing, you’re ensured that the meats that you receive will retain their freshness and flavor for up to a full year. We ship via UPS for reliability. When your order arrives, your food should still be cool with little (or no) dry ice left.
How much will shipping cost me?
For all orders above $150 are FREE (when the code SHIPFREE is applied at checkout). For orders less than $150, our standard shipping rate is applied according to your zone. 1-2 Day Ground is $14.95. 2 Day Air is $17.95.
If you still have questions about shipping, please contact customer support.